General Paint FAQ

Got a question that doesn’t quite fit into one of our product categories? Below you’ll find answers to common questions about Shieldcoat as a company, as well as guidance on choosing the right coating for your project. Have a read through and you’ll likely find what you’re after. Still stuck? Get in touch with us.

Who is Shieldcoat and where are your products made?

Shieldcoat is a paint and coatings manufacturer producing roof coatings, interior and exterior paints, concrete coatings, and specialty products such as waterproofing, and industrial coatings. Shieldcoat NZ’s products are made with pride in New Zealand, formulated specifically for New Zealand conditions and climate.

Yes. Shieldcoat offers trade accounts for trade customers, providing significant discounts off RRP, additional support, exclusive offers, access to product training and resources, and a streamlined ordering process. You can apply by registering on the Shieldcoat website.

Shieldcoat has a network of approved applicators, each selected for meeting strict standards of quality in both application and service. You can find your nearest approved applicator on our approved applicator page, or get in touch and we can help match you with a suitable tradesperson.

Yes. You can visit the Shieldcoat store at 7 Woodson Pl, Wairau Valley, Auckland, or contact us by phone or email for advice and to place an order. We also ship product nationwide. Our distributor network is also growing all the time. Visit our approved applicator or stockist page to find your nearest stockist or applicator. Already have someone lined up to paint your roof? Just ask them to use Shieldcoat. If needed, we can ship product anywhere in New Zealand.

The right product depends on the surface you’re working with (roof, interior wall, exterior cladding, or concrete) and its current condition. Shieldcoat’s range is organised by surface type roof coatings, interior coatings, exterior coatings, and concrete coatings, with specific primers, sealers, and topcoats suited to each. If you’re unsure, our team can talk through your project and recommend the right system.

In most cases, yes, especially if the surface is bare, previously coated, stained, rusted, or porous. A suitable primer or sealer improves adhesion, blocks stains or rust from coming through, and helps the topcoat perform as intended. Shieldcoat has a wide range of surface specific primers to suit all needs.

For surfaces exposed to sun, rain, and temperature changes: roofs, exterior walls, driveways, and concrete, durability, UV resistance, and colour-fade performance matter most. Shieldcoat’s exterior and roof coatings are formulated for New Zealand’s weather conditions and are backed by warranties.

Many Shieldcoat products can be applied with standard tools like a brush, roller, or sprayer, but for systems with a performance guarantee, such as roof and concrete coatings, Shieldcoat recommends application by an approved applicator to ensure correct application and warranty cover.

If you’re unsure of the cause of an issue, such as rust, moss, cracking, or staining, it’s best to get in touch with Shieldcoat or an approved applicator for advice. They can help identify the issue and recommend the right preparation steps and products for a lasting result.